FAQ


Where are you based/where do you make the rings?

Our workshop/showroom is located in Sydney's Inner West suburb of Enmore. Located at 218 Enmore Road, Enmore. We make all jewellery on site.

How long will it take for my ring to be made?

It will generally take 2-6 weeks for your ring to be made, depending on what it is. Labour intensive orders may take longer, and an estimated delivery date will be given once your design has been finalised.

What metals can you work with?

We predominantly work with Gold, Sterling Silver (925), and Brass. We offer all varieties of Gold (i.e., yellow, white, and rose in both 9ct and 18ct). Please contact us for gold prices.

I don't know my ring size?

You can either measure yourself by using this guide, or visit any local jeweller and ask them to measure you. If you live in the Sydney area, you can book an appointment at the showroom. Email orders@nc-austin.com.au.

Do you ship worldwide?

We can ship your ring anywhere in the world. The cost to send a ring to UK & Europe is $25 which includes a tracking number. The cost to send a ring to the United States, Canada & Mexico is $25 which includes a tracking number. Please contact us for shipping costs outside of these countries.